{"id":12512,"date":"2023-07-29T20:25:44","date_gmt":"2023-07-29T20:25:44","guid":{"rendered":"https:\/\/disfrutatuestancia.es\/cancelaciones_cambios_reembolsos"},"modified":"2024-03-12T20:19:43","modified_gmt":"2024-03-12T20:19:43","slug":"cancelaciones_cambios_reembolsos","status":"publish","type":"page","link":"https:\/\/disfrutatuestancia.es\/fr\/cancelaciones_cambios_reembolsos","title":{"rendered":"Politique d’annulation, d’\u00e9change et de remboursement"},"content":{"rendered":" \n

Politique d’annulation<\/span><\/strong><\/p> \n

<\/span><\/p> \n

Notre priorit\u00e9 est de te donner autant de flexibilit\u00e9 et de confort que possible lorsque tu r\u00e9serves ta maison de vacances chez nous. Nous comprenons que les plans peuvent changer, et nous voulons nous assurer que tu as la tranquillit\u00e9 d’esprit n\u00e9cessaire pour ajuster tes plans de voyage si n\u00e9cessaire. Tu trouveras ci-dessous nos conditions d’annulation :<\/span><\/p> \n

1) Annulation avec remboursement int\u00e9gral :<\/strong> si tu annules ta r\u00e9servation au moins 30 jours avant ta date d’arriv\u00e9e, je te rembourserai int\u00e9gralement le montant total pay\u00e9.<\/span><\/p> \n

2. Annulation avec remboursement partiel :<\/strong> si tu annules ta r\u00e9servation entre 15 et 29 jours avant la date d’arriv\u00e9e, je te propose un remboursement de 50 % du montant total pay\u00e9.<\/span><\/p> \n

3. Annulation sans remboursement :<\/strong> les annulations effectu\u00e9es moins de 15 jours avant la date d’arriv\u00e9e ne pourront pas faire l’objet d’un remboursement, et la totalit\u00e9 du montant pay\u00e9 ne sera pas rembours\u00e9e.<\/span><\/p> \n

4. Modification des dates :<\/span><\/strong><\/p> \n

Si tu souhaites changer les dates de ta r\u00e9servation et que tu m’en informes au moins 15 jours avant ta date d’arriv\u00e9e initiale, je ferai de mon mieux pour r\u00e9pondre \u00e0 ta demande, sous r\u00e9serve de disponibilit\u00e9. Si la modification entra\u00eene un changement du co\u00fbt de la r\u00e9servation, le montant total \u00e0 payer sera ajust\u00e9 en fonction des tarifs en vigueur aux nouvelles dates choisies.<\/span><\/p> \n

5. Politique d’annulation en cas de force majeure :<\/span><\/strong><\/p> \n

Nous comprenons que des circonstances impr\u00e9vues et in\u00e9vitables peuvent survenir et t’obliger \u00e0 annuler ta r\u00e9servation \u00e0 la derni\u00e8re minute. Si tu te trouves dans une situation de force majeure, comme une urgence m\u00e9dicale ou une catastrophe naturelle, nous te demandons de nous contacter d\u00e8s que possible pour \u00e9valuer ta situation particuli\u00e8re. Dans de tels cas, nous ferons de notre mieux pour trouver une solution raisonnable et flexible pour les deux parties.<\/span><\/p> \n

6. Processus d’annulation :<\/span><\/strong><\/p> \n

Pour annuler ta r\u00e9servation, contacte-nous par email ou par t\u00e9l\u00e9phone, en donnant les d\u00e9tails de ta r\u00e9servation et la raison de l’annulation. Nous reviendrons vers toi d\u00e8s que possible et confirmerons l’annulation ainsi que les d\u00e9tails du remboursement applicable, le cas \u00e9ch\u00e9ant.<\/span><\/p> \n

Il est important que tu lises attentivement notre politique d’annulation lorsque tu fais ta r\u00e9servation. Nous te recommandons \u00e9galement d’envisager de souscrire une assurance voyage afin de b\u00e9n\u00e9ficier d’une protection suppl\u00e9mentaire en cas d’annulation impr\u00e9vue.<\/span><\/p> \n

Nous esp\u00e9rons que cette politique d’annulation te donnera confiance pour planifier ton s\u00e9jour dans nos maisons de vacances. Notre objectif est de t’offrir une exp\u00e9rience de location de vacances sans souci, afin que tu puisses profiter de moments inoubliables dans la destination de ton choix. Nous nous r\u00e9jouissons de t’accueillir bient\u00f4t !<\/span><\/p> \n

<\/span><\/p> \n

Tu as besoin d’aide ?<\/span><\/strong><\/p> \n

<\/span><\/p> \n

Contacte-moi \u00e0 l’adresse olga@disfrutatuestancia.es pour toute question relative \u00e0 l’annulation ou \u00e0 la modification des dates.<\/span><\/p> \n

\u00a0<\/p> \n","protected":false},"excerpt":{"rendered":"

Politique d’annulation Notre priorit\u00e9 est de te donner autant de flexibilit\u00e9 et de confort que possible lorsque tu r\u00e9serves ta maison de vacances chez nous. Nous comprenons que les plans peuvent changer, et nous voulons nous assurer que tu as la tranquillit\u00e9 d’esprit n\u00e9cessaire pour ajuster tes plans de voyage si n\u00e9cessaire. 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